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There is no such thing as a competitive edge that doesn't need sharpening!

Who Is Watching Your Store (Restaurant)?

I am contemplating how believable this story will sound, but since it happened before my own eyes and with witnesses, I feel compelled to relate it, particularly to my clients in the restaurant industry. My friends and I met in the bar area of a very popular and typically wonderful restaurant (part of an Italian motif chain) in Palm Beach Gardens to catch up and have a light dinner.  As we said o...
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Why Doesn’t Everyone Want to be Successful?

When anyone is asked to describe the traits of a leader, almost all will answer things like, driven, visionary, confident, self-starter, decisive, controlling, and other terms that relate directly to the essential functions of accomplishing something.  Those include taking action, fixing problems, finding new solutions or new ways of doing something, selling ideas or products and assembling good t...
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About the Author

Jennifer Munro is the Founder and President of EagleVision Performance Solutions, Inc. She has worked with over a thousand corporate clients since 1981, improving performance in the workplace and, in turn, increasing corporate profits. Jennifer’s clients are found in all industries, including finance, money management, banking, insurance, manufacturing, retail, communications, technology, hospi...
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EagleVision Performance Solutions, Inc.

EagleVision Performance Solutions    EagleVision Performance Solutions changes company cultures that are depleted by entitlement-thinking to high energy, high performing and competitive organizations. We help drive productivity and revenues and eliminate lethargy and status-quo focused practices. We liberate companies from futile efforts to “make employees happy,” as a solution to mediocre res...
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Personality Matters in Business

Most people have a “nodding” acquaintance with personality traits and profiling. That means when they are asked about profiles they “nod” and affirm they have taken profiles in the past, found them interesting or not and that pretty much is the extent of the subject. It is rare to run into people who have become aware of their own traits to the extent they gave them much thought in making major...
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War on Words, (No more GIRL)

I woke up this morning to yet another day of people talking about whether or not the word Girl ought to be banned.  It got my attention because I must admit I throw a baseball like a girl, I run like a girl. I dance like a girl and play golf like a girl.   Oh Wait, I am a Girl.  I must be a little “off” because I like being a girl.  I liked being a girl when I was an actual girl age-wise; and also...
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Four Hooks That Hang Juries

The medical malpractice lawsuit in Oakland, CA. centered on a wife (plaintiff) who was suing a mental health facility for allowing her husband to come home for the holidays after being committed after a suicide attempt.  The wife had visited the hospital late on a weekend night, when the primary care people were not there.  She had insisted that her husband be allowed to go home with her and a...
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Who Is Your Gatekeeper?

Who is your Gatekeeper???? CEO’s and Senior Management are not having the fun they thought they would upon attainment of these decisive and influential positions. The trouble may not be the competition, the market, the economy or even ever-growing regulatory requirements.  It may be coming from within. There is a growing threat to the health of American companies.  It appears in the m...
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Do the Work Upfront for Exceptional Performance

Hiring the right people is more work up front, but the performance of the right people makes the effort worthwhile.Companies have been intimidated by the misstatement of law and human resource policies resulting in dangerous disregard for who comes into the company. Diligence is disguised as drug testing and credit checks when it is absolutely true that a mismatch of capabilities and characte...
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EagleVision’s Best Practice

Identify the Success Gap: Where we want to go – where we are = what we need to do to fill the gap.   Benchmark the Best: Identify the criteria by which to measure our best, identify who they are, define the characteristicsthey share. Identify counter-productive characteristics to screen out inappropriate new hires and faulty promotions. Create standards from the results for people dec...
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